Lenny is just the best. I can be a difficult customer at times and he just takes it in stride and always makes me feel like a valued customer. He truly has nerves of steel and the patience of Job. When I was having a hard time getting my car to the shop he even sent someone to pick up my car at my house. Sorry Lenny but you now have a customer for life!! I am a single woman and at this shop I feel fairly treated and am given great advice on what my car needs and what can be done later. I asked for a service and was told no you don't need to spend money on that now if it's not causing a problem. I can't recommend this shop more.