After speaking with the Manager, I appreciated the opportunity to speak directly to the mechanic Paul, regarding the vehicle problem I was having. Paul then did an excellent job if repairing my vehicle and explaining what he had done.
The gentleman who changed my oil pointed out that I needed new front tires that were worn out on the inside the wires were showing which I wouldn't have known unless he told me because of where the damage was located. He also let me know i needed an alignment done which was the cause of the tire wear. I was going out of town that day so I definitely wouldn't have made it safely without that information. I went and had my two front tires done and made my 600 mile trip with no worries thanks to the well informed employee.
They didn't try to pressure me to get the work done there due to the fact I have a tire guy I've been going to for years. I greatly appreciate it and we'll go back to get my oil done from now on Precision Auto Tune in Concord North Carolina