I have never experienced a breakdown on the road quite like I did this time. Your company or your associates were so helpful they made what seem to be so terrible on my end very easy and quick to repair. And allowed us to move on the very next day thank you again so very much for your professionalism and willing to please.
They provide an honest approach to service by repairing and servicing only what's needed. Joe and his team understand that customers are vulnerable to price gouging, but they have never abused that trust and always suggest ways to save on our hard earned money.
Joe at the Culpeper VA Precision Tune took excellent care of my wife and I after we were stranded by what we thought was a major issue with our vehicle. Turned out after Joe took his time and tested everything that needed to be tested we had a bad cell in the battery. I can't thank everyone at Precision Tune enough for the great customer care they took with us and everyone I see having work done at the Culpeper shop.
I was in on 10/5 for an oil change. The manager and his wife took excellent care of us. He did a tire rotation and showed me how bad my tires were. Any day now my tire could have popped and I would not have known. He took excellent care of me and explained why I needed new tires today and could not wait any longer. He was quick to get me 2 tires and was very affordable. I appreciated his time to help prevent something way worse. And his wife was very nice and kept updating me on how long it would take. I would definitely send people there to get work done because of awesome service.