I am a fan of great customer service! Aaron the manager, is a great example of that. If I didn't receive great customer service I would go to the Jiffy Lube that is located in the same complex. Aaron presents himself as a fair and honest individual. I don't feel like he is trying to rip me off. He doesn't make me feel inadequate even when he knows I have no clue what he is talking about in reference to my car. He will break things down into simple terms for me. I have already referred a friend that lives in Belair to go to Precision Tune for his car service needs.
I drove my car to your Edgewood store after hitting a pothole, I blew out my tire, I was visibly shaken up, Aaron your employee, quickly got on the phone and was able to find me a new tires and was able to squeeze me in even though it was end of the day. All to make sure that my jeep is safe to drive home. He's incredibly knowledgeable and helpful and put me at ease. Because of his kindness he has made along term customer out of me. Thank you Aaron
their willingness to work with my timming issues.
the work was performed in a timly manner.
the work was done right the frist time.
suggestion were helpfull .
very nice people .
i only wish i knew they were there before this year.