The customer service is terrific! They kept me informed throughout the process and did what they said they would do. Rocky was very friendly and professional. I live nearly 1000 miles away so the personal touch was very important to me. When it was time to pick up the car I was driven to the shop by the boss and greeted by Rocky as well as the mechanic. They told me what to expect from the repairs and had my receipt in the car. While getting repairs on my car, I felt I made some new friends. Thank you for rescuing a damsel in distress.