Never had any complaints and the employees at the location I always go to are very professional and take their time to explain any issues reguarding my vehicle, especially if I don't understand. I always leave very pleased and looking forward my next oil change!!
The thing that I like best is how respectful the employees are. Every time I come in, the service guys recommend something I can do to take the best care of my car possible. But, they are never pushy about it; and, it never feels like they are trying to gouge me or oversell themselves.