During my recent visit to Precision Tune on Battleground Ave, I found myself waiting longer than expected for an oil change. However, what truly stood out was the exceptional customer service I experienced. John and the staff, recognizing the inconvenience, not only apologized but also went the extra mile by offering to change my break fluid for free.
This unexpected gesture demonstrated a genuine commitment to customer satisfaction. It transformed a potentially frustrating experience into a positive one, and I left the auto shop feeling appreciative of their kind efforts. This level of personal attention speaks volumes about their dedication to ensuring customers leave satisfied with their service.
Your female customer service agent (I did not get her name) was outstanding! She was very efficient and helpful. She made me aware of some items that needed to be taken care of, as well as your pricing on them.
You have a real good employee there.
The service here at precision tune on battleground in Greensboro was outstanding and way above average of anything I have experienced. The assistant manager there Shanna provided me with excellent customer service call me when my car was ready nothing else was added my bill was exactly what she told me it would be I will be a returning customer and will be referring my friends because of Shanna the assistant manager.
The professionalism that I receive from the ladies at the counter. The Timely and quality of service from the technician who works on my vehicle. I also need to be honest and say it is also the email reminder that I get that is almost time to change my oil as well as coupons that I can print out.
Very friendly staff and the Manager John went out of his way to help me. Great job awesome staff but it goes to show if your boss is really good to customers. Your staff see’s your action will follow your lead. Thanks you
We took my 2005 Mustang in for an oil change as this facility (Greensboro, NC) was the cheapest in town. The oil change was completed within one hour and the mechanic and GM called to inform me of a leak. They took my husband to the back and pointed to the leak's location, which we were grateful for the thorough inspection. We will return to this location to complete the service for the leak.