I appreciate the honesty and commitment they give towards not only fixing my vehicle but also making sure it's fair and doing exactly what they promise. The general manager is an absolutely wonderful person to work with and we will definitely be back to service our vehicles.
Honesty. Last year, I have used the services for a head light bulb change. In which I had already bought the bulb. I called Firestone because it's near my home in spartanburg. And they tried to charge me over 45 dollars- saying that because of the type of car. People think because I'm young that they can take advantage of me. But I'm not ignorant. Precise auto tune is next to my job. And when I asked them to do it. They told me a realistic amount that I would expect to have paid. And I appreciated the honesty instead of trying to get over. I'm a branch manager for a financing company. But because of my age, people wouldn't think that and try to take advantage of me.