The Hickory team under Bam's leadership does an outstanding job. With some new hires recently, there is some training underway to help Frank and others perfect their skills. But Bam, is out there with them, ensuring that they are following through and doing the job correctly. The technician, named "Pockets," installed a replacement alternator on a Friday evening in the last 1.5 hours before closing time. He did not rush haphazardly to complete this task, but was thorough and careful in completing this repair. This type of customer service and attention to detail builds trust and confidence in the Hickory team! Thanks, guys, I appreciate all of you!!!! I have been a patron of this store since 1993 and have seen managers and personnel come and go. I have seen lapses in customer service and high points also. Please be sure to retain Bam and his Hickory team and I will continue to return for all of my automotive repair needs.
Precision Tune Auto Care provides quality service to ensure things are done right the first time. The staff is knowledgeable, thorough, and polite. They create a sense of sincerity in helping the customer with whatever problems they are having with their car. Bam and his team are quality professionals at the services they provide and they show care and appreciation for the customers.
I like the manager. He is very personable with his customers. Most of the time I can get an oil change pretty quickly which is great with a busy work schedule. I also see the manager displaying honesty and integrity when speaking with customers. Lastly, I like Precision Tune's pricing for oil changes. Keep up your competitive pricing and do good quality work and customers will return