It is so GREAT that Bam, (Walter Clark), has returned to the Hickory, NC location as the on site manager with a new team of service technicians. After enduring almost a year of lousy customer service, condescension, indifference, and arrogance by the managers and previous staff, my trust and confidence have been restored. I have bee a customer at the Hickory location since 1993 and have had mutiple services performed over the years on a wide range of vehicles. Thank you, Amanda, District Manager, for bringing Bam back and restoring my confidence in the reliability and expertise demonstrated by this Hickory team!!!!!!! I now trust Precision Tune once again, and highly recommend the Hickory store for an honest diagnosis with fair pricing and confidence in the completed repairs and service. Reliability and dependability with a trust in the management and service team go a long way in determining where I have my vehicles serviced and repaired. Precision Tune in Hickory meets this high standard! Thanks, again!!!
Friendly and knowledgeable, didn't try to push any services on me that I hadn't come in for. Told me what was needed by the manufacturer's schedule and by their inspection, how long each procedure would take, and what each would cost - but didn't push me to do them right now like some shops are in the habit of doing. Pointed out a special price for that month on something I was going to have done anyway (annual inspection), something some shops wouldn't dream of doing for their customers.
Our Precision Tune Center employees are very helpful and inform me of everything they will do and need to be done. They are friendly, curtious and efficient. I have used this station since moving here. I would recommend them to anyone.