It is so GREAT that Bam, (Walter Clark), has returned to the Hickory, NC location as the on site manager with a new team of service technicians. After enduring almost a year of lousy customer service, condescension, indifference, and arrogance by the managers and previous staff, my trust and confidence have been restored. I have bee a customer at the Hickory location since 1993 and have had mutiple services performed over the years on a wide range of vehicles. Thank you, Amanda, District Manager, for bringing Bam back and restoring my confidence in the reliability and expertise demonstrated by this Hickory team!!!!!!! I now trust Precision Tune once again, and highly recommend the Hickory store for an honest diagnosis with fair pricing and confidence in the completed repairs and service. Reliability and dependability with a trust in the management and service team go a long way in determining where I have my vehicles serviced and repaired. Precision Tune in Hickory meets this high standard! Thanks, again!!!