Everyone at the Cockeysville, MD location where very friendly, courteous and most important, service on our vehicles where perform at a professional level.
[FIRST NAME REMOVED] & Delia [LAST NAME REMOVED]
Everyone there so friendly and I feel that I can trust everything they tell me about my vehicle. Jason always can squeeze me in even if I call at the last minute. They do top notch work on all my vehicles and recommend what I should be looking out for next, without all the pressure of we need to repair it now.
Fine customer care. Disappointed that our bill wasn't properly explained. Regrettably had it emailed so the advisor never properly reviewed what we were being charged for. Explanation of charges is very poor. I found a 9 to be a favorable score given the circumstances.
Honestly I never do reviews but I felt compelled after visiting for a simple tire repair. It's sad that it's an anomaly to get satisfactory customer service but to get good customer service is worth mentioning. The gentleman at the front desk spoke to me on the phone with courtesy and delivered everything promised. I dropped my SUV off and it was done before promised. It was a simple tire repair but it was done professionally. I will be going back.