Fine customer care. Disappointed that our bill wasn't properly explained. Regrettably had it emailed so the advisor never properly reviewed what we were being charged for. Explanation of charges is very poor. I found a 9 to be a favorable score given the circumstances.
Honestly I never do reviews but I felt compelled after visiting for a simple tire repair. It's sad that it's an anomaly to get satisfactory customer service but to get good customer service is worth mentioning. The gentleman at the front desk spoke to me on the phone with courtesy and delivered everything promised. I dropped my SUV off and it was done before promised. It was a simple tire repair but it was done professionally. I will be going back.
I love how transparent, prompt and awesome you guys are. I always choose to service my car with you guys ever since I visited the first time three years ago back when you were in Cockeysville. Your prices are fair, your estimates are accurate and your workmanship is second to none. Hands down the best auto shop this side of Baltimore. Keep up the good work.
I just relocated from Calif. Needed to get auto check for DMV. Feel so fortunate I came across Jason @ Precision Auto. He explained what I would be paying for. I made appt. that fit my schedule and couldn't be happier with quick efficient surface I received. I have found a great place to take my Car.