Always a good job..never get billshitted or sold...jason nolan damien very honest and very knowledgeable...had very bad experiences at your competitors and jason promised that wouldn't happen here..he and the staff have kept that promise...
The guys were above-and-beyond helpful in my case (my car was parked down the street and they went to get it for me to bring to the shop) -- and all phone calls were very friendly and professional as well as the in-store counter service -- AND, it's one of the nicest waiting areas I've ever seen in a car repair center! Clean, decent vending machine(s), good fresh coffee (kuerigs) available, good variety of magazines, easy access to clean bathroom. .
Customer service was top notch, with detailed communications on what issues needed to be addressed and my options. My interactions derived from needing a state inspection for Uber, and the staff did a superb job.
The ratings & comments from other customers are what initially drew me in but I must say that my experience was excellent. I had no problems getting an appointment & they took care of my inspection within the timeframe they provided. I was also impressed by the details the technicians provided to other customers. And last but not least the waiting area was tidy & clean.
We always take our car to Stan and Nolan. In fact, we drive past our area Precision Tune plus the local dealership for our model of car because they have earned our trust. The staff is knowledgeable, friendly and never pushy.
The honestly for the work that needs to be done and the quality of the work that is performed afterward. I would not take my car to any other mechanic with the exception of me being very busy and needing an oil change quickly. Any major repairs or issues, I take only to PT in Hunt Valley. They are my go-to guys!