Matt is very thorough and fair. I’ve been doing business with Precision Tune for nearly 20 years and they have kept at least 3 cars and a truck in good enough condition to last 250K miles.
The Cockeysville/Hunt Valley location is great - I've been going there for 18 years now. This recent time I had a dead battery and they were able to get my car in shortly after I arrived, without an appointment. They tested the battery 3 times and found no problem. Not sure why. At the same time, since I was already there, I got an oil change, tire rotated, tires checked, and fluids topped off.
Only thing I wondered about is my antifreeze level was almost completely dry (below minimum required), and since I had an oil change in July, was wondering if it should have been topped off at that time. Maybe they missed it?
They worked on my 20-year-old Saab. Did some serious engine work. They knew what they were doing and where to find the parts. Jason communicated well. No hassle, no drama, and the car is running great. All for a fair price. I definitely recommend Precision Tune on York Rd in Cockeysville, MD.
The service is always completed in a timely manner, the quality of the service and repairs are very high, and the prices are very reasonable compared to other repair shops in the Baltimore area.
Your staff is knowledgeable, efficient, polite and friendly.
Also, feel that the price structure is fair.
Even if they are really busy or I may not have had an appointment, they always manage to take care of my car issue right then and there!
Very satisfied - Jason and the crew are top notch!
Very professional and friendly, experienced staff. I always leave feeling like my car and I were taken care of. They never try to find things wrong with your car. Honest and reliable.
I had a complicated situation and they handled it perfectly. They communicated with me professionally and it gave me peace of mind throughout this long process. I recommend them.