We enjoyed both Alex & Andrew, they were extremely helpful & knowledgeable. Both need to be recognized by your company as top employees. Please keep them at the Irmo location. Some of your other employees need to take a class in customer service.
This is the Second time I have been to this particular location. Both times I have been promptly greeted and had all my needs attended to. Both times there was not a long wait to have the oil in my car changed which has saved me time to get back to work. And both times the technician has not only mentioned things that might need to be changed or fixed but also showed me the part and gave a reason why, in their professional opinion, it should be fixed. Thank you for saving time and money!
I was very pleased with the professionalism and efficiency of the work that was done. I felt like you were very honest which is extremely important to customers especially with the type of work that you do.