I will never go anywhere else for car care than my Irmo Precision Tune ! This team is the best, most friendly, knowledgeable there is! They don't hesitate to look at my vehicle, tell me what's wrong, give me an extremely fair price and stick to their word.
I have a lot of work done to my rear axle (seals, etc) and they told me it looked like my bearings were fine. When I came back a few hours later they told me once they got deeper inside, that bearings on one side did need replacing and they were sorry they said otherwise. I asked how much more I owed and they ate the 8 or 10 bucks on the part and said the labor was included because they were in there already.
Try to get THAT to happen at Firestone !
Thank you, Irmo Precision Tune and thank you Executive Leadership of Precision Tune for fostering this culture throughout your company.
Rob [LAST NAME REMOVED]
Chief, Bureau of EMS and Trauma
Someone recommended me to try Precision Tune while the $19.99 oil change promo was still going on. When I did, I was really impressed with the customer service with checking in my vehicle, and the technician who was very respectful and polite. I plan to return.