Friendly greeting, efficient service, observant attendant at the desk, high & positive energy.
In addition to my car needing a service, it was found that my valve cover was leaking oil onto my new alternator. I'm poor & I travel 3-4 hrs/day for work. I appreciate preventive care & avoiding a potential disaster. You were able to fix it in a short period of time.
What I like about Precision Tune Auto Care of Jacksonville, NC is the professionalism and courtesy shown me, when my son's car need to be serviced and repaired. I have used Precision Tune Auto Care for the last two years. First with Brad and this last time with Cory. I would highly recommend this store. Stellar service!
It's not really the products or services, although the prices are pretty competitive; it's the associates and mechanics. The people who work there are super helpful and so down to earth and kind. I got my oil changed, and when I left my car started to smoke. I called the shop and they asked me to turn around so they could check it out. It was just a faulty oil filter. No biggie. But they still reassured me, fixed it as soon as I got there, no wait, and even rechecked under the hood after they fixed it to make sure there wasn't something they missed. The mechanic that helped me was super awesome and they managers are the best. I will always come here and refer them to my friends :)
I always use this location. western blvd in Jacksonville, n.c. the staff is always friendly and helpful. they recommend but do not try to push things on you.
I just recently had my truck serviced and inspected. I dropped it off and went shopping with my wife. I needed a bulb to pass inspection, they called me before they would replace it! I thought... it's a bulb, no big deal. they said they wanted to make sure it was alright with me before they do any thing extra no matter what the charge.
this was not my first visit so the guys could have replaced it, I trust them and I would not have cared. it needed it and I needed the truck inspected. this is why I trust them and I take both my vehicles there. my wife and I are both retired so saving money is important to us, Edward is great to us, I have never had a bad experience with precision tune