I went for what I thought was an alternator going bad, and found out that it was nothing wrong with it at all just some computer reset issues. Thank you to precision for a great experience and fixing my issue, and changing my oil and fluids. It was a simple process and would recommend everyone in the Tri-cities area to get the same professional car care that I received from the professionals at precision.
Employees have always been honest, helpful and therefore have been going to them for 6-7 years now. See alot of return customers at the State of Franklin in Johnson City, TN location. Always recommend them to others.
They can always schedule me the same day that I call and they give me honest answers even if it's a referral to another shop if they don't do that service. They always seem to have the customers best interest in mind and that's why I always go back.
It was easy and convenient to drop off my vehicle at lunch, and pick it up after work. Workers did not treat me like an idiot because I am a woman--something women often experience at dealerships and car repair businesses.
They really had a team of people that were so friendly and professional. It was constantly busy and JJ never missed a beat. I think what really surprised me is they did not try to push extra services on me. I had a maintenance contract through a car dealership and now I realize what a waste of money that was. These guys are great and prices are super good.
The employees and the dependable service they provide are what I like and appreciate most. Jeff, JJ, and Wanda are always helpful and ensure that the work is done well and as quickly as possible without unnecessary expense. I have 4 cars in our family and would not take a car anywhere else for repairs.