I had a great experience while I was there. Honestly I wasn't even there long. I just walked in and told them what I needed and dropped off the keys. I was hungry so I walked to Denny's and sat down and ate. By the time I returned my vehicle was done with the oil change and I paid and left. The only downside I believe is something out of their control and that is the fact that THE KENNEL was closed down so I had to walk further to get something to eat.