I had a great experience while I was there. Honestly I wasn't even there long. I just walked in and told them what I needed and dropped off the keys. I was hungry so I walked to Denny's and sat down and ate. By the time I returned my vehicle was done with the oil change and I paid and left. The only downside I believe is something out of their control and that is the fact that THE KENNEL was closed down so I had to walk further to get something to eat.
Both times I've been there this company has made a difficult situation a million times easier. They were friendly, fast and never hassled me about extra services. I'd definitely determined to be a regular customer and also plan to recommend them to anyone with auto needs. It's evident that the employees work well together and care about the people that walk into the store
I have been a Precision Tune customer for over a decade at the various locations in the Killeen, TX area and I have always found the staff to be very courteous and professional. I have only had a handful of instances when I had to return for any warranty work and when I did, the service was still the same, courteous and professional.