I have been a Precision Tune customer for over a decade at the various locations in the Killeen, TX area and I have always found the staff to be very courteous and professional. I have only had a handful of instances when I had to return for any warranty work and when I did, the service was still the same, courteous and professional.
Everything. It did not take [NAME REMOVED], everyone was very polite and took care of everything I needed. I have taking my car (s) to Precision for almost 30 years now and they have been taking very good care of them. I really appreciate everything they have done, and will continue to use their services as [NAME REMOVED] as I own a car.
Very friendly and courteous. From the minute [NAME REMOVED] answered my [NAME REMOVED] and told me to bring my vehicle right down. It was a pleasant experience especially since I was told it would cost almost $500 by a different shop. The 2 guys looked at my truck, checked it out and it was actually less than $100 to replace (the correct) part.
I was in and out in less than an hour. So glad I took my truck to Precision Tune Auto Care.
Oh and a Big thanks for not trying to rip off a lady coming in alone!
I would definitely go back.
[NAME REMOVED] and his great crew replaced my radiator in Feb 16 and did an outstanding job. However, on 15 Jun 16 the radiator started leaking due to a manufacturer defect which cause my vehicle to run hot and had to be towed to [NAME REMOVED] at Precision Tune Auto Care 1305 W. Central TX Expressway, Killeen Texas, under the precision tune 12 months or 12 miles warranty
[NAME REMOVED] and his crew replaced the defected radiator and had my vehicle back on the road within 24 hours. The great part of all of this is that Precision Tune didn't try to come up with any fees that I had to pay like most Auto shop. The Precision Tune warranty took care of everything with out any answer questions or any hidden cost. This is the only place I take my vehicle and I strongly recommend Precision Tune if you are looking for a place to service your vehicle, that offer great service, great warranty and honor the warranty without questions. A BIG THANKS TO [NAME REMOVED] AND HIS CREW.. not looking to see you soon, but if I must I know [NAME REMOVED] and crew will take care of my vehicle needs and a timely and professional manner.