I like that I could just roll in without notice (it was an unplanned, but needed stop for me)... and was in and out in a matter of 20 minutes. Wasn't pressured with any upselling, and felt like they gave my car a pretty solid work around. Filled my tires to the right pressure, checked my belts and hoses, made note of any potential issues (my TPMS is faulty, but I only intend on addressing that when I have to replace my tires), but said that all was good to get me back on the road. Didn't even have to give my name when I walked in... the Manager at the counter must've ran my tag as soon as I parked and casually said upon walking in, "Hello! What can we do for you today, [FIRST NAME REMOVED]?" I was caught off-guard that he already knew my name being that my last visit was about six months prior, but that's a solid sign of a business wanting to do right by the customer. That extra touch... it goes a long way. I liked that I could see my car being worked on from the waiting area, and feel like I can turn to them for future maintenance needs. I fully intend on doing more extensive services with these guys. Even listening to how they talk with customers on the phone in passing... it's a stand-up business. A good value, a welcoming environment, making you feel like an old pal. I appreciate that.