The staff was very polite, and although I got there when they opened it still took all day for my oil change. I was informed that they were undermanned, and it would take some time. I did not mind as I dropped the vehicle off, and I picked it up after work, but it would have been frustrating if I was waiting for it.
Left my car for an oil change. Within 2 hours, my car ready for pick up. I have recommended Precision to my co-workers and one was satisfied with their service. Thankful for the coupons that are offered. The young lady at check-in is always nice. I will continue to bring my car to Precision!
The fine, courteous, professional manner of Nikki. She was knowledgeable about the products and services available. Nikki explained services and answered questions in a.manner that was easy to understand. She did not try to intimidate anyone by using technological or dismissive jargon
She was patient, kind and had excellent customer service skills. She displayed the ability to upsell in a non-overbearing manner as well as the ability to anticipate and address the customer's needs and concerns.