Precision Tune Auto Care is Professionalism in the truest sense, particularly in customer service, which encompasses displaying a courteous, helpful, and respectful attitude at all times. Precision employees are involved in being patient, listening to concerns, and addressing them effectively. Essentially, it's about creating a positive, trustworthy experience for the customer, which can significantly shape their perception of Precision.
1. Respect and Courtesy: Treat Precision customers with respect and kindness,
regardless of their mood or situation.
2. Helpfulness and Empathy: Demonstrating a willingness to assist and
understand the Precision customer's perspective.
3. Active Listening: Paying close attention to what the Precision customer is
saying and asking clarifying questions.
Awesome tire rotation and front end alignment. Only place that does an excellent job of balancing my large truck tires. No out of balance wobble, so much appreciated! State inspection was great as well.
Manager is very professional and knowledgeable. Team calls promptly if there is any issue or ready to pick up. Location and hours are very convenient for me.
Thank you to Nikki and her Precision Tune Auto Care Team for the replacement of my muffler, performing an engine fuel flush and installing new brake lights to my 2014 Ford Escape!
The young man did a excellent job after returning back to the shop a second time. Things that I really didn't know, was explained to me that really helped me tremendously. And I do appreciate him very much. And I will bring my vehicle for more service as needed.