I was extremely happy with my service recently. After almost two years the tire light issue was finally resolved. It feels wonderful not to see the tire light on all the times.
Also, the major repair I had done with a new sway bar, my car is running smoothly .
Jonathan, the manager of the Manassas, VA, PT shop, knows cars and, even better, knows his customers who come back time and again because he is honest and decent and a good mechanic. He will not take advantage of naive or young drivers and try to sell them unnecessary "repairs". If you come in for an oil change, that's what you'll get, not someone trying to sell you a new transmission or scare you with a batch of worn-out filters and belts. Customers know that they will get a square deal, an honest deal, and a good deal - which is why they keep coming back.
Customer service is Amazing! The manager was Excellent! Knowledgeable, professional, kind, helpful, patient and determined. I highly recommend them! I give them 5 stars for sure.
Professional and friendly staff. Very knowledgeable on all types of vehicles. They have serviced all our cars, Cadillac, Lincoln and Porsche with expert care.
BJ Terry
Generally very good service, however, this time you did not tell me you were using
synthetic oil and i would have chosen standard oil if given the choice. I dont know if
it is ok to use standard oil if i need to add.
Each visit, we receive VIP treatment from Jonathan and his staff and most of all their work is impeccable! They take the time to prioritize your repairs and then allow you time to make the best decision for your budget. We visit them before every road trip to ensure we are road ready.
GREAT ESTABLISHMENT and a good group of professionals.
signed Mr. and Mrs. Terry
Great, very easy to work with for an unexpected transmission work. Worked directly with the warranty company. Was traveling through and they did everything they could to get me back on the road.