I took my car in on 12/22/2025, got an estimate and told that they would file a claim with Car Shield. I have called several times and was told that he was waiting on Car Shield to let him know if they would cover the repairs. I called Car Shield today and there has been no claim filed. I have been without a reliable vehicle since 12/22, have been lied to several times by Frank at your facility on Government street in Mobile, Al. All Frank said is that he is overwhelmed. That’s just not good enough for me and I would like to talk to an authoritative person a.s.a.p. !!!!!
The team member went out of his way to call Eastern Shore Toyota to make sure that getting my oil changed at your business wouldn't void my warranty. He was courteous as was the other gentleman I encountered. Service was fast.
Chris is The Best He stay in touch with me From The First day they got My Car l appreciate everything They did To My Car l will Be Back again Thank ya'll
The place was very clean , and wasn't a long wait for service. Well,it was a little be more expensive that I thought it should have been. But I will go back.