Clint told me what he would do, how much it would take and how long it would take. He made good on all three promises and provided me transportation home and back to the shop which was huge. He gets my vote!
The communication was good. The service was Good understanding The problem about my vehicle was great. I’m very thankful and I am satisfied with the work well done professionally I will recommend my children’s and friends to this location for any general maintenance on their vehicles thank you
The manager (Trev) was outstanding. Saw issues that were there and even took pictures of it. He fixed them before it became a bigger problem. Attention to detail and good customer service. It's all I ask for, and he delivered. I love the recommended service options for future visits to keep my car running stress free for years to come. Mind you, these are above the OEM maintenance plan where dealers want bad things to happen. There's a reason why dealerships make so much more in repairs than selling cars. There is also a lot of turn over in the auto repair industry. Precision Tune Auto Care....what keeps customers coming back is great service and great leadership. Treat your employees well. Pay them well. And they will in turn go the extra mile. Don't lose this manager.
The customer service provided by the manager Trev was unreal. He sent me a video with an attachment showing me my leaking water pump and an attachment explaining the complete function of the faulty part. Talk about a shop with integrity. If you want a quality repair in a timely fashion this is the place
we got our car in quickly and the service was great. They gave us a quote and it was what we paid. We got our car back by end of day like they said it would be. Very professional !
This is my new go to facility. The manager Trev met me at my car door, had an unmatched enthusiasm and I felt he was sincerely concerned with the condition of my car, not just pushing the upsell.