I’ve been going to precision auto for years now. I find that the people working there are nice and take the time to explain what is wrong with my car and what they can do to fix it, I like that I can wait for the car to be repaired.
Very friendly people who will do whatever it takes to provide you with the best service possible. They were very helpful and supportive when difficulties resulted in the car needing to be kept overnight. I love the fact that they inform you of any other problems founded or that may become a problem with your vehicle. They are knowledgeable when explaining to the customer exactly what's happening to their vehicle. I have been taking my vehicles here for more then 15 years and the service has remained the same. Thank you for you support. I love this shop.
The needs of my car were thoroughly explained to me And was taken care of in a very timely manner. The waiting room is comfortable and the bathrooms are very clean. I appreciate the courtesy, and genuine respect given to your customers.
The Owings Mills Maryland location is hands down the best!! Not only did they do a phenomenal job on the car, they were very instrumental in having the warranty company to pay for all the services. Bobby is a Master Mechanic that truly knows his stuff. Michelle the Customer Service Rep/Receptionist is a real gem. Both, Michelle and Bobby were patient during the entire ordeal of having to communicate back and forth with the warranty company.
My family and I are so glad our Warranty Company gave us the option to go to Precision Tune Auto Care in Owings Mills, MD. The work they do is exceptional!! While a dealership service company may have the parts for your car, they can't touch the service and work that Precision Tune Auto Care in Owings Mills, MD does. They are unbeatable!! We love the work they do here.