I recently had my MINI Countryman JCW serviced at Precision Tune Auto Care and was thoroughly impressed with both their technical expertise and customer service. The team quickly performed a diagnostic check and accurately identified a crack in the oil filter housing and a faulty thermostat—issues I suspected, and they confirmed without hesitation. They sourced the necessary parts swiftly and completed the repairs with precision and care.
What truly stood out was the exceptional customer service throughout the entire process. The staff was professional, communicative, and genuinely committed to ensuring I was informed and comfortable with every step of the repair. Although the overall cost was on the higher end, the quality of workmanship, the efficiency of the service, and the peace of mind provided by their 12-month warranty on all work made it entirely worthwhile.
This was a fantastic experience from start to finish, and I wouldn’t hesitate to return for future service needs. Highly recommended.
This shop got me right in, and unlike most places they were prompt in getting my vehicle right into the shop. I waited while they diagnosed my problem and did my oil change. I received a written estimate for the repair and received a discount on the oil change. The customer service was excellent. They are friendly, courteous and respectful. I HIGHLY recommend.
Did an outstanding job on the services requested and also ones needed after inspection at time of visit. Staff was very friendly, appointment was kept on time and car runs amazing after work was finished. Will be returning here for all of my vehicles!