My1999 Ford Ranger pick-up had a tricky problem that Shane and his crew kept at until the check engine light was extinguished. All of the work they performed, from scheduled maintenance recommendations to actual repairs were fully discussed before work began. We had a couple of surprises, but they were dealt with in a professional, strait forward manner.
Wasn't happy went to get my oil changed in my 2015 Mit outlander sport I had asked them to reset the routine maintenance indicator and when the tech did he some how disabled it on my car and wanted me to go to the dealership and have them fix it And would re enburce me I don't have the money spent 108 bucks for oil change and wipers now I have to take time off Tue and drive to dealership with the manager to have what the tech did at your guys expence but now don't trust and won't't be back also if they didn't know how to reset should not have touched it.
#1 was the service was EXCELLENT!!!
#2 Shane explained EVERYTHING...things that needed to be done now and things that could wait.The holidays are here now and that ment alot to me so I am to budget what is a priority and what could wait..and as a women that made me feel good about whom I am dealing with..BYE BYE Jiffy Lube.😃👍
I believe the person in your stores name was Anissa. She works at the Pacific and 72ns st. store but was out at the Spanaway location. I came in for an oil change. We talked about the history of my truck and I found out that the previous owner of Precision Tune had fixed something different than what I asked to be fixed. She was extremely friendly and actually showed me that my O2 sensor that was supposed to be fixed in 2014 was never fixed and I was billed for something totally different. She offered to rectify the situation and to come to her store. I was a little upset because for 2 years I believed that I had my issue with the O2 sensor fixed but I was lied to. It took her and her customer service oriented mind to start the process of making things right. I hope that Precision Tune holds up to its end and fixes what I originally paid for.