I had an hour and fifteen minute wait but I did not get there until 4:45pm so I really felt that that was not unreasonable. This included the time spent changing my oil. The new manager was nice and a hard worker and made sure everyone was taken care of. I hope for once that they will keep someone as there has been way too much turnover... I like dealing with the same people and it's not been this way for a long time at the Pineville location. Prices are pretty much in line with others and they do offer military discounts to those that are active or inactive and also coupons...
The managers keep customers informed about the status of their car service. They also give a pretty accurate description of wait times.
One thing I wish Precision Tune would change is to have more regular height chairs. There are only four in the Pineville location, and many times they are taken. As someone who is 5'2" with mobility problems it is almost impossible to get into one of the high chairs.
The customer service and service was fantastic! Quick and easy car maintenance, friendly staff, and fair prices. I will definitely be back for all of my car maintenance needs. Thanks Precison!
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