Gerald and his team were very helpful and kind. He took time out to explain the issue I was having with my car that I wasn't aware of when I came in for a routine oil change. My car was then repaired and ready in a timely fashion.
This is the location in Raleigh NC, off of Strickland Rd & Baileywick.
The counter service rep was professional and friendly. The location performed the work I requested at the price I agreed to. The rep contacted me by phone when vehicle was ready. Work appears to be properly completed. The waiting area was clean and peaceful, eventhough I just dropped-off my vehicle, and there was actually fresh coffee available as expected.