Doug, the Manager at 4903 W Broad St, Richmond, VA, fit me in moments after I called from a few miles away. My airbag lights were on. It was not a cheap fix, but he was straight forward with me about the diagnostics and cost. They did a good job, were professional, friendly and informative. I feel safe now.
Brought my car in last week for brakes and tires after a shop quoted me an astronomical amount. Spoke with a Jimmy, who said he could do it for $600 less...and within a day. He kept his promise. Plus, he explained what was going on with my car, and provided recommendations for care when I came to pick it up. Definitely had a great experience, will be a return customer
Everyone is professional and goes out of his/her way to make sure was satisfied. When I told them I needed to come back for an oil change, they did it at the same time as my other service. And everything was finished quickly.
I will be back.
When I called they knew that they could get the job done and they did. Even though it was a Saturday. My parents were from out of town and needed their breaks fixed badly! They were able to get them in and done way before they even closed. It only took them a couple of hours. Plus everyone there was super nice!
I came in on a Wednesday morning about 8for a state inspection. They said if would be about an hour and a half. So I walked around Willow Lawn mall. Thirty minutes later my car is ready. Fast and efficient. Will definitely come back.
I love Everything not only did they understand everyone of my needs, but they made sure it was done quick. I run a all on one business, cooking, cleaning, and etc. So I needed my car and they made sure I got it back they day. I will recommend everyone to them. Amazing customer service. AMAZING.
I first met Doug when we had a bout a foot of snow on the ground and he took the time to get my 4x4 working so I could make it home and without hesitation. I told him I would be back and yet again, exceptional service. I'll be back, no questions about it.