Recent Reviews:
September 23, 2016
C.Y.
Richmond
Richmond
September 17, 2016
S.C.
Henrico
Henrico
September 16, 2016
K.M.
Glen Allen
Glen Allen
September 14, 2016
A.N.
Henrico
Henrico
September 14, 2016
M.M.
Hopewell
Hopewell
I had a great experience at the Richmond-Broad St. location of Precision Tune Auto Care. From the moment I walked in the staff was courteous and helpful. Prices were extremely reasonable and the wait time for services was as expected. I was also pleasantly surprised that the staff went out of their way educate me on some other potential issues and even made some quick fixes that were not included in the service I was paying for, free of charge. They answered all of my questions and at no point tried to up-sell me on goods or services. Excellent team. I will definitely be returning for my future auto needs.
September 12, 2016
J.T.
Henrico
Henrico
Precision Tune Auto Care is one of the most customer-service friendly businesses I have ever encountered! Every employee I encountered was extremely friendly, sincere, professional, and helpful. I went in with a Groupon for a very minor service (headlight restoration) expecting it to be a one time visit for this particular service, but I would definitely return for future work. Very clean and organized. Nice, quiet, comfortable waiting room with wifi, tv, and beverages. And I received a very competitive quote for some future work I need done on my vehicle. Highly recommend this business - [NAME REMOVED] customer service I have encountered in a long time!
September 10, 2016
K.N.
Bumpass
Bumpass
September 8, 2016
D.F.
Richmond
Richmond
September 6, 2016
C.B.
Henrico
Henrico
September 4, 2016
L.M.
Chester
Chester
I'm on the road a lot! So rocks hit my windshield from other vehicles all the time. I like coming in to save my windshield. The cost of chip repairs is less than replacing the whole windshield. [NAME REMOVED] was my tech. She was courteous, listened to me and went to work. Had me finished in less than an hour. I was even able to get an quote for my struts. I feel it was honest because they told me I didn't need the work done now but to prepare for it. They didn't try to upsell me into a higher service, just gave information to make a decision that works for me.
September 2, 2016
T.G.
White Stone
White Stone
I found the staff and mechanics very professional, friendly and helpful. I went in for an oil change and wheel alignment. I was found to need a front-end alignment which I asked to have done. They started to do the job and when pulling off one of the wheels found the front tires were in need of replacement and the front brakes were not working correctly. They showed me each of the defects and explained what was wrong and what was needed to repair it. They said if they did the alignment today with the tires on it that new tires would require a new alignment adjustment. They could have just done the alignment for the fee, if they were not ethical, but instead advised I wait until the repairs were done, which I appreciated very much. I will return for the adjustment very soon. I appreciate and respect their integrity and honesty.
August 30, 2016
B.S.
Beaverdam
Beaverdam
August 26, 2016
S.S.
Richmond
Richmond
The staff was very effcient and friendly. They gave me good estimates as to when my car would be seen and they didn't act as if it were a chore to fix my car. They were awesome at communicating the work being done. I don't know much about cars and it shows, I wasn't treated like I was dumb and that is always a great thing.
August 19, 2016
D.P.
Richmond
Richmond