I have always taken my car's to precision tune to have them serviced. Not once have I ever had an unhappy visit, or been dissatisfied with the service. The staff is always very friendly and helpful. I would recommend everyone to go to Precision Tune!!!
their services were excellent they give you a time frame of when you should be out so that there aren't any problems and then they still have you out before time. and they are very educational about any thing that might be going on with your vehicle and they also give you the price of how much it would cost and they also tell you and cheaper way of doing thing just in case it might be too expensive at the time
When I went the wait was extremely long the ac in the customer waiting area was not working it was 102 degrees outside and inside seemed hotter with no air flow... With the length of time we waited water or beverage should have been provided. After waiting so long I was told at my time well it's going to be yet another 30 min before we get to you... I understand being backed up but someone should have done something for customers even if it was a 10% discount or cold water... Just saying it was pretty miserable.
I love the fact that I feel welcome and respected when I go to the Rocky Mount NC Precision Tune. No matter what o am going in for, whether it's regular maintenance or a problem, they always go above and beyond to assist me, and explain what's going on to where a normal person can understand. David, the manager there, has always gone out of his way to make my experiences there as pleasurable as possible. This is the ONLY place that I will take my vehicle to be serviced.
I like the service but an employee messed my gear shifter up while he was trying to get it in gear. Now I have to pull the shifter off and pull the little white button so I am able to take the keys out of the ignition.