Hi my name is "D". The things that I like about Precision Tune over on 1329 Larpenteur Ave. W. In Roseville, Minnesota 55113, is that I really like the customer service and how personable that they are with you. They make you feel comfortable and reassuring about coming there. They tell you on an overall exactly what is wrong with your vehicle and if there is a list of things that you need work done. They tell you what would be a priority to them as to what would be a need to fixed first and how far out a part might last or as bad parts are on your vehicle. They are honest and do not pull any punches with you as far as pricing goes. They tell you up front how much the work that you are asking for will be, so that you can decide if you want have the work done. They do not force you or try to talk you into spending money with them when you do not have it. They are very kind and respectful to all of the customers that I have seen that come into the shop regardless if they can fit them in for that day or they have to tell a customer that they would have room on the next day. The guys in the shop are very knowledgeable about the work that they do. The guys make me feel as though I can turn up my nose at other shops, and because to me those guys at Precision Tune are the Absolutely the Best Ever. I will not take my vehicle no where else. I'm A True Customer of theirs.
[NAME REMOVED] was very friendly and explained everything to me, and let me know if I had any more questions I could call. Everyone was very friendly, professional, and competent. The wait time was slightly longer than I had anticipated but not a big deal.
[NAME REMOVED], the service manager at the Roseville location, went above and beyond! He explained to me what he thought should be done with my car and was also concerned when I said I was traveling this weekend and wanted to see my car before leaving for my trip. This makes me feel safe driving my car knowing it is being handle with such care. Thanks Precision Tune Auto Care for all your help and support!
The service provided by the store manager was beyond professional and really encouraged me to bring all my vehicles to his business. It's rare these days to have a shop manager or owner build a relationship with their customers based on trust!