Thomas was very nice and explained what was wrong with my car. He patiently answered all my questions. He helped me with transportation to and from work. Now that's a caring for your customer. He would make a great manager one day.
I really appreciate you taking me to work in order to leave my car early in the morning. The work done was great and done in a timely manner. If I have anything negative to say, I was
disappointed to find everything that was in my glove box lying in the floor, and black marks all over the glove box cover. I was also disappointed to find that my stereo system and clock were
not re-set and I could only see the word "Code" on the screen of my radio and my clock blinking, needing to be re-set. I expected more consideration since my bill was so high, for a total I paid in the amount of $460.82.
In other words, the work was satisfactory but customer service could have been improved.
The guys that work there are very knowledgeable.
They make sure you understand what needs to be done,
as well as what the price will be after taxes.
Usually the amount of time they give to get the work done is correct also
I enjoy going to Precision Tune for all my car care needs.