I was happy to hear that after market parts were not being ordered, instead they were ordered from the dealership. The service manager, was direct, honest, and knowledgeable when I called asking questions. He prides himself in the quality and not quantity of his work and has assured me on several occasions that he keeps his mechanics up to date on certifications. This is truly mind easing, as things are constantly changing. I find this experience to be across the company, I used to use a different location.
I appreciate the timely service you offer and the convenience of your location. It's nice to know that I can bring my car to you without an appointment and have the problem remedied while I wait.
Thank you for good work!
very professional, give very good advice and recommendations on my vehicle. They give you a pretty good estimation on wait times, no bs. Very good management and employees at your wake forest location.