The price. The service was quickly done and efficient. The service managers were attentive and patient.
The $15 off Valvoline coupon that I found the day before the appointment was not available the day of the appointment when I tried to access it on my phone. Only a $10 coupon was available the day of the appointment. Valvoline scammed me. There is no room for that in my life.
The man at the counter and on the phone was friendly and professional. I listened to him calmly and confidently communicate with a long line of customers, some of which were unfriendly. He maintained poise and was friendly and kind. The service was quick, efficient, and best of all, they didnt try to upsell me anything.
Despite the somewhat lengthy wait time, these guys were friendly, professional and once they had your car on the lift they were fast. They also have some of the BEST prices around. They also didn't try to pressure me into any additional items. From what I could tell, they interacted with everyone with the same level of politeness and professionalism.
Great waiting area, efficient and friendly service. The gentleman working the customer service does an excellent job with all the customers that walked in. I will continue to get my car serviced with you due to reasonably priced, design of waiting area (counter top and chairs) and superb customer service.