Thoroughness of your service. This location didn't take checks and I didn't know until time to pay. Should let customers know this when they check in. Fortunately I had a credit card with me that I hadn't planned to use but had to use it.
This is the best place! I love the guys that work there, they never try to be pushy but they always make sure I know if there's an issue. I bought my car almost 5 years ago with 7,000 miles on it from the dealership down the street and got offered hundreds of dollars in coupons to take my car there but I had found PTAC before and knew this was the place I wanted my cars to go. My previous car had issues and these guys made my life so much easier. My current car has almost 100,000 miles on it and has never gone anywhere else. The price is right and the service is GREAT!! Thanks PTAC on Peters Creek in Winston Salem, NC!!!