Staff communicate clearly with customers what things will need to be fixed in the not too distant future, but do not pressure the customer to have the additional work done now. And they stand behind their work, if something doesn't work they'll make it right.
My vehicle died on my way home at night. Had to call tow service and had it towed to Precision tune.
Got a call at 8.00 am. the next morning, and was told that they had my vehicle and they would check to see what caused the failure.
They called me later that day and said they found the trouble and it will be ready to pick up at 3.00 pm.
With service like this I will make Precision my place to go for all my service needs.
Jim [LAST NAME REMOVED]