Great service and fast respond! The colposcopy machine was delivered, and provider discover a green light was not in place. The rep staff, Parker, immediately contacted the vendor and installed the missing piece. We are very satisfied!
Connor is amazing, extremely helpful. He sends reminders about PM's and always goes above and beyond to help meet our microscope deadlines. Our providers have been extremely, happy with the quality of the microscopes.
The local service people are quick to respond and show up on site.
The people at the main office can be reached by an 800 number, and are quick to give real time help during operating cases.
Our FSE Nick Johnson is awesome. He is extremely knowledgeable and responsive. I can always reach him for assistance over the phone for tech support or he will be onsite, working with the OR schedule, to resolve any issue that arises. He is respected by the whole Mayo team and we look forward to our continued partnership!
Very fast services for all issues and problems literally just a call or text away. Products come in fast with no problems with fast install. Sammy is great!! He always responds and very professional.