The technicians are always pleasant and attentive to what we are trying to convey to them when we have a problem with something, and they respond quickly when we give them a call about a problem. They are knowledgeable and competent, and we would recommend them to other facilities without hesitation.
I am very satisfied with the work and service provided by PM Medical. Thier technicians are dedicated to making sure the customer is satisfied, and the work is done correctly. I have been working with for years and am delighted with the service they have provided, keeping our machines running and always being there to support our department and our needs.
Bob Baker is an amazing service tech. Smart, courteous, prompt and very communicative on the issues.
If he ever left, I would switch to another company (that's how good he is). I trust Bobs knowledge on the issues and give him free reign of my shop with no hesitation. This tech definitely needs a raise for all his hard work.
Sincerely,
[NAME REMOVED]
Sr. Clinical engineering tech
New Albany Surgical Hospital
Everyone working at PM Medical are personable and always willing to answer questions, schedule service in a timely manner, and very knowledgeable. We have received great service and would highly recommend them.
My experience with PMM has been very positive. I have found the technicians to be honest, technically competent, and the customer service to be top notch. I also appreciate the great attention to detail when assessing our machines. I never feel like I have to look over the techs shoulder because I know they are very capable and will provide service I can trust. I would recommend PMM any day.