Services and the staff were great. Very easy to speak with, very easy to understand the process and what sort of bike I should look at and get.
Overall an amazing and easy process made simpler with Primo Cycle.
The TREK gravel bike handles beautifully. The thoroughness with which Primo handled the build up was very impressive and I would certainly recommend them to anyone.
Very knowledgeable staff with a good eye for what was needed for a good saddle fit and review of position. Expert knowledge about the products offered. Care and attention to detail with a personable approach. I have already recommended you to several people as a specialist with excellent knowledge
The bespoke service provided by Ben was excellent. Having had an operation and subsequent injury recently, Ben assessed my position during cycling and made significant changes to my road bike set up. I was able to use it the other day comfortably and without pain.
Amazing! Couldn’t recommend more highly - I was served by a man with long-ish brown hair, he fixed my bike up on the day and now I’m cycling across France for 2 weeks. Will be recommending him to everyone. A ginger man was not helpful at all, but the other guy was extremely!
I would recommend the services of Primo to anyone, even if you know the bike that you would like to buy.
Their measuring service and set up was great. It was good to have a bike that was adjusted to your particular needs and size. You felt like you were in experienced hands.