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   1431 Reviews
5-7 Jesus Lane
Cambridge, CB5 8BA
01223 500502
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Recent Reviews:


Bike fit was very thorough . Finding a few issues , and corrected. Overall the bike fit was a success as the position riding the bike has so much improved. Worth the time and money
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Very knowledgeable staff
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Great service with excellent knowledge
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The team were really helpful and took my bike in quickly. The service was great and really good value. Top notch parts used too which gives me confidence that it will last well
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Everything about Primo is quality. Products, staff, service. Thank you.
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Quick turn around on a minor repair that I was unable to do myself. That's a great help thanks!
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I use you for bike fits and to make sure new cleats are correctly positioned, I have complete confidence in what Ben does for me.
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High quality products and a very knowledgeable service
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The only bike shop in Cambridge I trust with my bikes. Excellent service and helpful staff
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Great service - bike adjustment was perfect for my back after a recent slipped disc. Good recommendation on new stem and tyres - bike now rides like a dream!
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Had a shoe fit as I had been getting hot spots on the feet. Ben sorted out the cleat positioning for the SPD's and I decide to go all in and also buy a pair of Lake road shoes with Speedplay pedals on Ben's advice. He fitted the Speedplays. Went out for a couple of rides at the weekend. No hot spots, perfect fit for the shoes and pedals. Sorted.
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I had a puncher in the centre of Cambridge, I live nine miles away, Promo Cycles repaired my ebike in half an hour, the service was first class, I actually needed a new inner tube and the cost was reasonable.
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Very helpful and prompt, good service, good price.
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Excellent service. Brilliant to deal with.
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Brilliant work getting my bike fixed, good price, good time. I highly recommend this place.
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Friendly and knowledgeable staff. Good stock of bicycles.
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I am 76 years old and, on medical advice, I need to keep my pulse rate below 108 bpm. I also need to keep exercising. Consequently, I have made the switch to a Trek Domane+ ALR. I gave Ben a comprehensive list of the features I would like on an ebike and he guided me through the minefield that is finding an electric bike. Although I have had to compromise over some of the specifications I am delighted with my new bike, on which I will be able to exercise and meet the conditions placed on me by the cardiologist. The Domane+ ALR, although by far the most expensive bike I have ever bought, is competitively priced when compared to other options. Ben has been amazing throughout and spent a lot of time fitting me to the bike, taking into account my need for a relaxed cycling position. He also addressed my reservations about the compromises I made, especially concerning the drive train. I have always ridden on a Shimano drive system and never on Schramm or with a single speed chain wheel with a wide ranging cassette. Ben assured me that I would soon make the transition and gave me the opportunity to try the system at the time of fitting. He was right and on the 18 mile ride from the shop to home, I quickly made the transition and only on a few occasions tried to change down with the brake lever. I cannot speak highly enough of the service Ben provided. Without his guidance, support and understanding I could easily have made an expensive mistake. Thank you Ben.
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High quality products
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Staff are friendly… the Bike Mechanic is a master
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You are extra friendly and efficient
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