Ben was simply amazing, a true professional.
The bike fit is superb, providing much better ride comfort. Everyone in the shop was very friendly. The contact via email before and after the fit was really good! Ben responds to messages very quickly.
Professional bike fit was great!
Good service unsticking my carbon seat post and frame
Service of my bike went well, at last according to my short commute after picking it up
Always excellent products and service from a team that knows first hand what is required and what is best value. I have complete faith in their personal service.
Ben did a fantastic comprehensive bike fit for me on Sat. His combination of pro riding experience, physio / rehab skills, deep bike fitting knowledge and just genuine enthusiasm are brilliant. I went out on Sat afternoon and Sun and felt so much better. It also showed up in the numbers - PB on my reference climb / 5 min effort, plus more time in the drops and better HR/Power efficiency on my Z2 ride. Thank-you so much!
I was very impressed with Stephens handling of my recent Colnago Master frameset purchase. I felt he went above and beyond even responding to emails whilst on a day off, non of my queries were urgent and could have waited a few days however he took the time to keep me up to speed. Collecting the frame from the shop Ben was also genuinely friendly handing the frame over. Thank you all!
I needed my brakes fixed - this was done really promptly and made it super easy for me to nip in and out around work and ensure that I could ride my bike home safely the same day! :)
Working with Ben on adjusting my bike fit. Yet again I leave the shop in a more comfortable position and more knowledgeable about my pedalling action. π