Primo cycles tried to accommodate my needs and source the bicycle that met my requirements; in addition, staff assessed my current riding position and determined the optimal position in order to correctly size my new bike, and, upon its arrival, arranged it accordingly.
Ben and the team at Primo Cycles are always professional, communicate very well throughout the service, act with integrity and honesty and seriously know how to set up a bike.
Highly recommend to everyone looking for a new bike, a service or a bike fitting.
I deliberated for quite a while over buying an e version of my road bike largely because of a size issue.
However, Ben offered adaptations to the closest size which has made for the sweetest ride ever.
TREK Domane +
Seriously can’t fault the patience, expertise and all-round fantastic customer service.
Thank you :)
I went in for a bike fit and was very pleased with how it went and how much more comfortable I am now on the bike. I also now handle like Tom Piddock so look out!!!
As usual, the staff at Primo were so helpful. They sorted my bike out and for a really affordable cost in only an hour. They even pumped up my tires! My bike feels like new.