PRIMO Cycles Grand Arcade Facebook Googlemaps

   82 Reviews
10 Corn Exchange Street
Cambridge, CB2 3QF
44 1223 307655
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Recent Reviews:


Efficient, thorough, honest. Easy to book service.

Excellent service... Primo's staff listened carefully to my garbled attempt to describe the problem I was having with my electric bike's 8 speed alfine hub, and also the less than ideal brake performance... and after a few days (as a spare part needed ordering) I collected my bike and now it is working better than when I first bought it!

Friendly and great customer service

Good selection of bikes and very helpful staff.

Quick, great communication, very helpful and job has been done well

They’re always friendly and helpful at Primo

Responsive and friendly

Friendly and personal service. Helped me choose an electric bike that has improved my life.

The staff were very helpful and friendly and have given my bike a new lease of life. The servicing was easy to book and the costs were reasonable as well. Thank you.

Very efficient service!

Quality products, very friendly staff

Very fast and efficient. Expert advice given regarding parts required for optimum performance.

Friendly staff who were quick to help and gave me an accurate estimate of costs.

Full assessment was made of my somewhat idiosyncratic orthopaedic needs and a perfect solution was found. The work was done quickly, efficiently and the outcome was successful. Very grateful for the care and attention offered.

Really clear and honest advice and good attention to detail.

Extremely good customer service.

Alex was brilliant, the best services i've ever had from a bike shop. Knowledgable, helpful and no hard selling. Just solid help and advice.

Good service and nice staff

Great service

[FIRST NAME REMOVED] was unbelievable! Seriously good customer service.