We’ve always felt genuinely welcomed at Primrose Chapel Hill East. As working parents, we’ve found them to be consistently reliable and supportive. The teachers go above and beyond—not only showing love and care for our children but also providing thoughtful, ongoing education.
Our journey with Primrose began in the toddler room and has continued through the Explorers and after-school programs. Thanks to their strong academic foundation, our child was reading before kindergarten and entered grade school confident and well-prepared.
The after-school shuttle is an incredibly convenient service for busy families. We’ve also appreciated the many opportunities to connect with other parents through fun events like Spring Fling, Trunk or Treat, and the Mother’s Day and Father’s Day celebrations.
We’ve seen consistent involvement from the franchise owners since day one, and the directors and assistant directors are approachable and quick to address any concerns. Their proactive approach to safety has stood out—especially during local security threats like the UNC campus lockdown. They communicated quickly and effectively and are always working to strengthen their security systems.
The facility is always clean and hygienic, with extra precautions taken whenever seasonal illnesses arise. Most importantly, my kids feel safe and happy at school—and I feel confident dropping them off every day.
We’re proud to be part of the Primrose CH East family and plan to stay as long as our kids are in need of childcare.
The teachers so far treat my children well and make them feel loved.
I do not like that during pride month there was a price day and they were asking children less than 5 to wear pride shirts. That is totally
Inappropriate and indoctrination.
The teachers and staff ALL truly love the kids, bring their positive attitude to work each and every day, and the school has fantastic communication with parents. I've never had a better experience with a childcare center. We love Primrose!
Everyone is professional and knows my child by name, even teachers that are not his primary teacher. They are welcoming to his sister as well. Communication is timely and the school grounds are very well kept.
We’ve loved our experience with Primrose CHE! The facilities are exceptionally clean and nice, communications are excellent and prompt, the campus feels very safe and secure, and we love the family-oriented events (Spring Fling, Easter egg hunt, Mother’s Day event, etc.), but most importantly, the care has been phenomenal. From the administration and office staff to the classroom teachers and flex caregivers, our baby has been so well cared for. The teachers truly care, and they’re so patient and kind. They worked with our daughter when she had stranger anxiety, and they even taught her how to take the bottle when she was having a bottle refusal phase. Her teachers have been incredible, and we’re so so grateful for them. I can’t imagine leaving her with anyone else at this point- Ms. Erica, Ms. Lindsey, Ms. Brooklinn, and Ms. Tatiana have been wonderful.
Overall good communication
Good learning activities
Leadership on site
Convenient that they offer after school care and care for days off of CCHS schools.
Great facility, amazing staff, amazing teachers. They really care about their kids. They give great updates and keep parents in the loop about their kids, and about what is going on at school. I highly recommend Primrose of Chapel HIll East
The staff communicates really well and always makes us feel welcome. Cash had a rough start leaving us, but the photos throughout the day assures us he is having a great time with Ms. Mis & Ms. Ana!
It's been great since our tour. Consistency is key. The staff take pride in their jobs, the grounds are always well kept and they care about our children.
My kids love going to Primrose and spending time with their friends and learning with their teachers and we love Primrose because the Erin, Rob, the staff and teachers truly care about our children. We have enjoyed every moment of it and recommend their school without exception!
Every single teacher and staff member at Primrose CHE has been welcoming and loving and has given both our kids the most amazing experience. My kids love walking into the building every day and have smiles when I pick them up. I couldn't ask for a better childcare experience. From the minute you walk inside the school, you can tell that your kids are going to be loved, nurtured, and cared for.
The staff and curriculum are incredible! We have had such a wonderful experience, and our child loves it. He’s so loved by his teachers and other team members. He is, truly, thriving and has made amazing memories, here!
We have had a wonderful experience in the young toddler classroom. Anna and Mia are both amazing teachers - I fully trust them to let me know about anything concerning, but also to manage all the little things that I know must go on every day with a class full of 12- to 18-month-olds! Primrose hours are great and the entire staff has always been super welcoming to me at pickup and dropoff times.