I had ordered my Craftsman garage door opener from Sears but I was unable to obtain installation services from them. I hired ProLift Garage Doors through Angie's List.
Lawson Ritt, a lead technician, was installing my garage door opener. He had called me approximately 30 minutes before appointment and showed up a few minutes before it.
He was very polite, pleasant to speak with and taking his time to understand the project
as he was installing a piece of equipment he does not install on a regular basis.
He cleaned areas of my garage affected by work on the project even though there was not much to clean.
I was truly impressed with his professional attitude and quality of work which seemed quite natural to him.
I will gladly hire Mr. Ritt again when I have some work to be done with a garage door or a door opener. I would recommend ProLift Garage Doors to anyone as Lawson did a really good job
representing the company he works for.
When I came home from work one night the garage door would only open partway. I called ProLift and explained my problem. While nobody could come out that night to repair the opener, James came out to ensure that I could get the garage door down. James also set up an appointment for the next day. Lawson came out the next day. He let me know that he was running late and then called when he was on his way. He explained my options and did not pressure me on my selection. Lawson replaced my garage door opener and came back the next day to change out my garage door springs. Lawson explained what was going on through out the project. I really appreciate that James went out of his way to help me out. I would highly recommend ProLift to everyone.
How fast the process was. I called to set up an estimate, and I was surprised they could have someone out that day! Then to top that off he showed me the estimate, then was available to install/repair my setup right then!!!