I want to thank your manager for responding to my first survey, I wasn’t expecting anyone to read it and especially respond to it. As a 15yr plus customer she amended my account with great concern from my survey. I so appreciate a company that responds to a customer complaint with such regard. A generous big THANK YOU to your office manager, I love passing this company’s concern for its customers on to others.
Called for a tank refill. The lady was polite and took my order. The driver was here in about 3 days to fill the tank. Easy, squeezy! No problems and good service.
Respectful of our horses. Propane tanks are located inside pastures so it is important that gates are closed while filling tank and after completion. He always secures the gates which we really appreciate.
Service worker was very nice and answered my questions. We have never had serviced & refilled since moving to Stanwood. So valuable learning experience. The only negative was that we had no idea when service person was coming. Would have been nice to at least had a window of time so one of us here. Otherwise great service!!!
Friendly, courteous, prompt, always available by phone. Goes beyond just another propane vendor. Great company and the employees are very good in job performance.