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   1283 Reviews
P.O. Box 1162
Canby, OR 97013
(503) 678-4305
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Recent Reviews:


CARLTON OR
Quickresponse
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Silverton OR
We have an automatic tank sensor that is connected to satellite. It malfunctioned and our 1,000 gallon tank ran out of propane. I called the after hours number on Sunday afternoon to ask for a delivery on Monday and was assured that would be possible. A short time later I received a return call from the dispatcher to make sure that someone would be present when the truck came Monday morning. The delivery came as promised. Things that stood out: Rapid response to our need. Cheerful attitudes from NW gas employees. Acknowledgement of equipment failure. Promises kept.
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PORTLAND OR
The evident ...fine tuning of your customer service interface is now such that I can't imagine a customer not feeling having been treated specially, let alone satisfactorily. Everybody is polite, friendly, and competent. You're making it look easy...Surely it's taken some organizational work.
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Lebanon OR
Delivered propane as scheduled
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WILSONVILLE OR
Propane delivered when needed, tank filled carefully and efficiently no input needed on my part
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CORNELIUS OR
We have never had any type of problem with ordering or receiving deliveries or with billings. Any employees we have felt with have all been friendly, polite and helpful. We do not AI!🤨
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OREGON CITY OR
I can call and get a live body so I know exactly what is going on with out back and forth. Jen was fantastic.
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RHODODENDRON OR
good service, fast, no problems.
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SANDY OR
Quick response to my request for a propane do
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BANKS OR
Competitive prices, reliable service and friendly staff
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Turner OR
Barry was our delivery person's .. we can't say enough about his communication/ customer service and personal attention and explanation of what he was gonna check and do for us !!! Thank you !!
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SHERWOOD OR
Great customer service! Friendly and efficient.
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SCAPPOOSE OR
Hands down the best customer service.
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YAMHILL OR
Every person my wife or I have dealt with has been so friendly and helpful. I own a small hvac company and I refer all id my customers to propane nw.
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OREGON CITY OR
Timeliness of service!
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SHERWOOD OR
Excellent Service which is becoming rare in all types of home delivery services these days. There have been times when one of their propane delivery trucks had to come to my residence and fill one or both of our 500 gallon tanks. They show up at my residence around with a huge smile, and began filling the tank(s)…
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HUBBARD OR
Friendly, great customer service, driver reaches out ahead of time so I can put dogs up and if I’m not home, driver opens gates and closes them when he leaves. Highly recommend this company!
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NEWBERG OR
great service and price
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SCIO OR
Delivery is fine. Paying my bill on the computer a nightmare.
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Salem OR
Very friendly staff, always helpful when issues come about. Professionals with customer care.
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