Communication. There were delays in the getting the project underway and often times I was left wondering when/if the team would return. I always received a quick response when asking a question but would have appreciated if the team had been more proactive with their communication.
I was happy with the whole process. From the beginning with an email for an estimate. They were out the following morning got the estimate that evening, followed up with communication on products to be used. All work was done and the job and workmanship was excellent.We are very Happy costumers.
Mary from Berkley
Carl's professional handling of interaction with homeowner. Kept me well informed via e-mail and phone. Did the job in a timely manner and checked on job progress. Listened carefully to concerns. Was willing to go above and beyond.
Paint tray placed on ceramic top of stove damaged the ceramic top. Scratches on top of clothes dryer caused by items placed on clothes dryer. Moldings show areas that require paint. Mud missing from two dents on wall. Paint the moldings and mud/paint the two dents on wall.
This is the third time that Protect Painters has completed a job in my home and I find that Carl is very professional and easy to work with. He responds quickly to emails and calls and is very informative about the services that will be completed. Tony, who has painted all three times is extremely hardworking, courteous, and trustworthy. I would definitely recommend Protect Painters to a friend or co worker.