The staff is extremely helpful, efficient, and kind. About 6-8 months ago I called to request a fill but also that I had been filled without me requesting it, hoping for some type of credit/refund. I was in the wrong entirely, didn't understand the situation and the facts, and the man I was speaking with was extremely patient with me. I was under a ton of stress at the time and working 70+ hour weeks, so was likely using an inappropriate tone and still feel bad about it to this day. As someone who deals with complaints from the community on a daily basis and get my share of nasty calls, the PSI team is top notch at customer service. They are equally impressive with service and efficiency.
PSI makes refilling our propane at home so easy. We’ve been using their services for several years and they are always friendly on site and in the office.