All our services, from indoor inspection to outdoor inspection for termites, to lawn care are performed efficiently by knowledgeable and pleasant service reps. We couldn't ask for more.
Communicaton is excellent regarding upcoming service visits; the service technicians and area managers are polite, professional, and customer oriented; the services available are comprehensive; and the company is extremely responsive to requests for off schedule/additional service needs.
Inside salesman Lance quoted me low rates and what turned out to be an apparently non existent termite application plan. He quoted me $168 initial installations via a ‘trench’ they would dig around my house, and $37 monthly. He also said it would be $30 off if I set up the visit before the end of the month.
Christy Nettles came to my house and explained the whole process correctly. She had no idea what Lance was talking about. I was perplexed at the disparity to say the least. Christy was very professional in every way.
She explained the real process and prices (a lot higher than $168!). I agreed and signed the paper.
My pest control professional - John Lavarias. He is the main reason I utilize Purcor Pest Solution versus another company. He is extremely polite and professional at all times. He is a wonderful part of your staff and he should be rewarded by the company for keeping his customers so happy with Purcor Service.
PLEASE share this compliment to John Lavarias. He deserves to know he is appreciated by his customers.