Our technician, Jason, was outstanding. He took time to explain our ant problem and the solutions that we should consider. He did a thorough investigation into the crawl space and around the exterior. He removed the spider webs outside and reported back his findings when he was done.
Our normal technician, Daniel, is also excellent and we appreciate the great service from PurCor.
The only negative is the use of AI to answer phones. Customer service should be provided by people.
I appreciate Daniel Snell, Terry Layton, and Doug Bolton - they are excellent in the job they do and treat our property as they would want their property serviced - their knowledge base is outstanding! I appreciate them notifying me regarding their scheduled service and checking to see if I have any questions.
Your employee, Moose, is truly outstanding in every possible way, not only with his job performance, but who he is as a Person!! Moose has been taking care of rat control here for several months before working in the last couple weeks to eliminate wasps in a third floor bedroom. He is thorough and knowledgeable in determining how they are getting in the house and cheerfully returns as often as needed.
It's impossible to say enough about him. He is confident in performing his job and communicates well both while working and texting the time of his arrival.
Purcor is very fortunate to have Moose as their employee!!
We have used Purcor for years! We get other services coming to our house every year telling my they can provide better service then go into how they are better. When they are done I just tell them that my current service provide everything very well and they listen to me. Why would I want to switch from a 10 on a scale of 1-10?