The atmosphere in the salon is what I like the most. It is very relaxing, nice and neat all the time. The staff is really friendly and respectful. I love the products they use on my hair; the chair massage and head massage are a plus. It is a time for myself that I look forward to every time I go. They are always on schedule and I have never had to wait for a haircut. I would highly recommend Pure Luxe to a friend.
I came with desperate needs to revive my hair - it was fine, thinning, and far too long. Daniela saved me with an expert consult that made me feel very reassured. I trusted her right away to help me make good decisions about what to do with my hair - and by the end of it, I looked amazing! It's shorter than I've ever had it, but I feel like I've wasted so much time not having it this length or with this style! She even showed me how to curl it easily and how to manage my new bangs. I love it and everyone in my life is so impressed with the transformation as well! I just moved here from Chicago too - you'd think I'd have plenty of hair stylists out there that are helpful, but not a single one was even close to as trustworthy, professional, kind, or helpful as Daniela and Pure Luxe Salon! My mom saw the picture of my hair and immediately called me to make sure I could get her an appointment too when she visits later on this summer. You should know that my mom is a retired supermodel from Asia so she's very difficult to impress when it comes to hair and style. All she needed was one look at my hair and she knew exactly where she needed to come for her next haircut. I will for sure be back for bayalage and color plus my mom in tow for her haircut too within a few weeks. You guys are literally the best!
Thank you for such a glowing review, Erica! We hope to see you again!
July 11, 2019
My first visit here was phenomenal the masseuse knew exactly what she was doing. The stones were hot, she applied the exact pressure according to my comfort level and she allowed me to relax and decompress.
Rebekah Keim complete opposite. I told her I had a very stressful day and a single mother of a three year old. I had a lot of tension and stiffness in my shoulders.
She talked almost the whole session about her niece, being a red head and how she moved closer to her sister to be near her niece and how she was over that same day before she came into work, I know the whole life story of this child. She asked where I lived and talked about this new Mexican restaurant on Middlebrook.
I asked her to increase the pressure and she didn't. When I was on my stomach she stopped using two hands and it was stop and go movement as if she was preoccupied. I was a member of massage envy and had plenty of work done on my back. My experience was very disappointing.
When I went to pay for my service Peyton at the front desk was very apologetic, sincere, and wanted to make things right. I told her that is not what I'm wanting. I just needed to express the poor service I received. She credited my account with a free service and with my original masseuse. Thank you for having a great employee that wanted to make things right about my disappointment with the service from Rebekah Keim