The movers were efficient and friendly at both ends. Nothing was lost. There was only some minor damage to a piece of furniture but it is repairable. The process was generally smooth from our perspective.
On the flip side, we had an issue with QMM, following the advice of their Belgian contact to delay the shipping until after we were officially registered as Belgian residents. We were returning citizens, we had a temporary address in Belgium for administrative purposes, QMM had all our stuff, and the risk, if any, was ours. Because of this 10-day delay, the container arrived in Antwerp on the Friday before the July long week-end in Belgium, hence C$ 480 in demurrage fees.
Excellent service! Professional, knowledgeable, and experienced staff. Pickup and delivery on time and with no damage or complications. Highly recommended from my experience.
The handoff from your partner Weichert left me feeling very uncertain and unsure what to do. But your team starting with Shannen, with her mail put my mind totally at ease. Then the team on the ground helping me to unload and repack also friendly and helpful.
Aidan was fast with his quote
Irene was fantastic in following things up.
The team always warm transfer leaving me feeling very comfortable all the way
Great experience from start to finish. Very knowledgeable staff, great customer service, great communication. Everything went as planned and on time. Fantastic experience.
Francis Leal Was excellent and certainly new his business , they arranged everything seamlessly including customs from Canada to France!
Thank you and highly recommend the team!