My online search was for a well known reputable mover with experience in long distance moves. That search lead me to Allied and QMM. My first contact was with Francis Leal who walked me through what the process would entail and provided detailed guidelines of what and how to pack our boxes. A virtual video tour was arranged for Francis to evaluate our contents and arrive at a volume and weight estimate for loading the trailer and provide a quote. He needed to see in every closet, all kitchen cupboards, every dresser drawer, under every bed and yes even under the kitchen sink. His estimate came to a total of 14,044 pounds which, along with furniture, included a motorcycle, an atv, and 2 kayaks. Also, he arrived at an estimated total of 231 boxes weighing 5,762 pounds (average 25lbs per box). We counted and weighed every box that we packed and that came to 242 boxes weighing 6,571 pounds (average 27lbs per box). Final weight of the shipment was 15,260 pounds. We were totally amazed at the skill, knowledge and experience that it took to arrive at an estimate that accurate from a video tour. Unbelievable. And the final bill was less than the estimate. Lorraine Baird was our contact to assist us with the process of establishing timelines for pickup and delivery and coordinating contact with the driver. Also, she helped us with tips on packing and the do's and don'ts of the process. As moving day approached, Lorraine put us in contact with the driver Mike Murphy. This was a smart move. The driver picks and is charge of the moving crew and all that goes on at both ends of the move. He had some further insight as to how to prepare and make things easier for his crews. At the loading end they wrapped everything in moving blankets. And I mean everything, including the kayaks. Both crews worked together as a team. Each knowing what needed to be done and doing it without hesitation or discussion. Simply a pleasure to observe. Anything that needed taken apart was put back together on delivery. For our move, the tractor trailer couldn't get to either place so a shuttle truck had to be used to move everything to and from the tractor trailer. That meant everthing was handled twice for loading and twice for unloading. So yes there did end up being a few items that got some minor dings. Overall would I recommend QMM for your move? You bet I would. Ask for Francis, Lorraine and Mike.
Very efficient and this is my third moving experience withh QMM. I have another move next year around April so looking forward to eorking with QMM agsin!
The service I've received has exceeded our expectations. You constantly kept me informed and I could always reach you. The driver, Blair and his team were outstanding!! The care they took wrapping and moving all our belongings we're so professional. We have only positive things to say about the whole experience and will definitely recommend your services to family and friends.
Everyone I dealt with was knowledgeable and professional and inspired confidence. My only complaint would be that the workers who did the final delivery at the destination only used one person to take in the mattress. This was a two-person job especially with the weight of the mattress and the flight of stairs up to the bedroom. The result was he dropped the mattress often, then dragged it along the floor and also rolled it on its end. This cause the mattress bag to rip in places and got the mattress dirty. If two people were carrying it, this would not have happened.
The entire team was super helpful in planning and executing the move from Toronto to Trail. Heather Howells was extremely knowledgeable in the process and explained everything super clearly and effectively to me. This was my first time ever moving from Toronto, and the process was very pleasant and stress-free.
The two teams of movers I've interacted with were also extremely efficient, polite, and handled my belongings with care. I would highly recommend QMM to all of my friends/coworkers/contacts.
QMM helped me move from California to Toronto in 2025.
QMM made my move unbelievable easy, smooth and stress-free. From the initial reachout, they walked me through the estimation process and provided a quote quickly. They were very thorough in ensuring that I understood everything. Once the quote was finalized, QMM connected me to a move coordinator that was very responsive and personable. They were able to work with my move dates without any hassle. Finalizing the move, QMM made sure that I had all my forms and documents in place, including helping me look over the documents and providing examples. The driver was professional and punctual - they moved everything carefully and quickly. QMM made sure to periodically contact me and give me updates as the driver drove up to the destination. The driver even walked us through the immigration expectations! Unloading was quick and easy, the driver was punctual with QMM representatives following up and facilitating the whole way.
I can not express how grateful that QMM was there for me during this normally difficult and stressful process. They took the guesswork out of my cross border move! I would definitely recommend.
From the beginning till the end, communication was awesome. Those that packed and delivered where super kind, great, friendly and willing to get the job do on time.
Heather Prystie was fantastic in organizing all of the logistics and answered all of our questions quickly and professionally. It was a great moving experience.
The move was very smooth. Communication was great from start to end and the service was exceptional. I wouldn’t hesitate to recommend the team at QMM.
Wayne and the crew were exceptional in every way! The whole move from Vancouver to Squamish went down quickly, smoothly and confidently making a difficult time so much easier and stress free for us.
Aidan was very helpful as well in the whole planning and lead-up to the move.
I've already recommended QMm to several friends based on the experience. Thank you so much!
I had a great experience with QMM - Zahra (Move Manager) had been super helpful & professional in all her communications regarding the arrival of my shipment, and Rob and Amit (Delivery Team) were very professional and thoughtful when delivering and unloading my shipment. Thank you so much, I really appreciate it!
I can't express how very pleased I am with the whole experience. Right from the beginning of the process of scheduling the virtual inventory session, to the packing, loading of household items and the open honest communication along the way to delivery and unpacking of my household items.
Everyone I dealt with at QMM were professional, kind and courteous . I felt very much like I was the only customer they had and was receiving white glove treatment.
I would highly recommend QMM to anyone considering a move or relocation.
The movers were prompt. They communicated arrival times and reason for delays. The furniture was packed professionally. All glass arrived at the destination intact. The movers were efficient in the unpacking and reassembling the furniture.
We had furniture and household goods stored at QMM for 6 years When it was delivered it clearly had been stored safely the whole time. Everyone with whom we dealt were excellent, including Aidan and Shannen.
The moving crew were professional, courteous and helpful.
This was my 3rd move with QMM and I would definitely use them again.