Great Service on our new water soft water system. Bryan has been our guy for a few years so when he said we probably needed a new system we trusted his expertise!
We had the service in Garden City, KS and were very satisficed with the owner (Liz Sheopner) and decided to use the same company in Ponca City, OK.
We are very pleased with the salesmen (Jeri Casey-Nash) and the tech who installed our new unit. Look forward to working with and having the service on our unit.
Ray [LAST NAME REMOVED]
After installation six months ago the unit wasn’t using any salt and I could tell the water softener was not operating correctly. I called the Ponca office and they sent out a technician that said unit was working properly. Upon the continuance of same problem I called the office back and they sent a second technician out that took a broomstick to break up the salt and said unit is fine. With continuous same problem I called the Ponca office again and this time they sent a quality technician that recognized the problem immediately and reset unit. The young man was courteous and explained to me why it wasn’t working and I have no doubt will work properly from now on.