You did fabulous. As a PA resident, and phone customer, you provided excellent and timely communication about the bike I was interested and what I should expect with shipping and delivery.
I brought my bike in for a tune-up and with concerns about "squeaky" brakes (that another shop had said were OK). The problems were diagnosed within 24 hours and parts were ordered. When I received the bike back, it was in the best mechanical and electrical shape since I purchased it. I was also provided information I had never had on how best to use the electric assist functions, to monitor individual ride distances and guidance on when the next maintenance would be needed. Thank you for your great service ... I'll be back!
Thank you for offering us the opportunity to make an appointment to schedule work that needed to be done. We are on the road traveling across the states, you provided timely service and an exceptional job. I couldn’t have been happier, the bike rides like new again. Thank you again, your staff is both professional and courteous - we felt most welcome and the atmosphere of your shop is both clean and inviting. Thanks for getting us back on the pedals. Happy Trails and safe riding to all. Smile every mile eh?
Mike Mclosky.
I brought my bike in for repair and the team fixed it so quickly and the price was very reasonable. Great service. Who ever was working on 7/3/25 between 5-6 pm should get a raise.
Customer service is always excellent, and the mechanics consistently do top-notch work. They’re honest and knowledgeable—offering solid recommendations on when parts really need replacing versus when you can safely get a little more life out of them. Prices are always fair, and the shop has a genuinely welcoming, down-to-earth atmosphere.
I ordered a bike through the Trek website and Quick Stop had it assembled and ready for pickup very quickly. Great people and great selection. I’ll definitely be back if I am looking for accessories.
Always awesome to come in and have good dudes that just love bikes. The attitude and vibe in the shop is always awesome and everyone is always willing to help.