Rats Cycles Springfield Facebook Googlemaps

   1836 Reviews
7509 Huntsman Square
Springfield, VA 22153
703-269-3310
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Recent Reviews:


Prices seem fair and service good
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Great customer service, the staff are very friendly and courteous! The pricing is very fair as well.
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Quick easy.
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Excellent communications, expert service dept, super friendly staff, and great products.
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That was everything I needed for my ride.
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I have been to Rat’s many times , bought an e-bike and many repairs and parts. On two occasions they (Matt and Christian) were working to rebuild or replace something and they said “ I’m not sure that this can be done or that we can do it”. Both times success!. They are experts, communicate well and can solve problems.
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About 1.5 years ago I bought my Velotric T1ST, orange, ebike at Rats Cycles. They were very helpful and answered any questions I had. I just recently took it in to have my first tune-up done and was pleased to find the same friendly honest service. I've gone in several times to look buy something I'd need and just to look around. Always a friendly, helpful service staff. This is definitely my "go to" place when looking for bike related items.
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My bike needed major servicing and the staff was excellent about telling me upfront what all needed to be taken care of and the estimated cost. The whole team was very professional and communication/updates were great.
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Great bike shop. Friendly and knowledgeable staff and they always have the parts I need at a good price.
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Exceptional service and customer-oriented.
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fast service and reliable work that I know fixed the bikes issues.
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Friendly and fast service! Very reasonable labor rates for service! Thank you!!
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timely flat fix
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Very friendly — excellent quality!
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Quick
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Christian did a great job helping me diagnose my bike and did his best to get me going again when my chain failed. Extremely knowledgeable service!
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Very customer-focused and friendly
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The staff was very down to earth. I’m new to the cycling world and only somewhat aware of the technical specs and gear. No one I interacted with on my visit was condescending or overly technical, everyone was able to explain different facets of the bike (or different models) in relatable terminology. I came in with a bike for a repurchase inspection on a private party sale. The staff (Kris and a tech) were able to talk me through the pros and cons, and condition. Ultimately that discussion led to exploring other options, and the right used bike was available to fit my needs! Christopher was especially helpful for my visits over the course of two days, explaining everything I needed to know about the bike I ultimately purchased.
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Thanks for going above and beyond and getting parts that would work with my Scott!
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Prompt and timely service - I was able to have my repair addressed while I waited!
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