Very efficient process for renting bikes. We're new to the Dallas area and wanted to ride bikes around White Rock Lake. Bikes were also in great shape, and the service was both friendly and informative in terms of the quick re-cap of the e-bikes we rented. Great experience!!
The service department is AWESOME. My bike was ready a couple of days before anticipated. The technicians were all friendly and engaging when I dropped off and picked up. I appreciate that they wanted to ensure that I was satisified with the work performed.
I want to give a shoutout to Moe on the sales floor. He was incredibly helpful—answered all my questions without any pressure, and never tried to oversell me on things I didn't need. That kind of honesty is rare, and it made a huge difference in my experience. I'll be back because of him.
Bike Mart off on Garland Rd has always been my first choice for service and repairs. Gab did a great job as always on my road bike that needed some maintenance & more - chain repair, situating my cockpit & cable routing. All can had been done at home but rather have the pro’s do it & just enjoy my ride after, worry free.
Trusted pro’s that take care of my bikes - Matt, Gab, Morris.