Hi quality products, used by the employees and professionals alike. Bike rentals, fittings, and a full service maintenance and technical shop. The owner and the employees really know their field.
I had a great experience at Bike Mart\! The staff was friendly, knowledgeable, and very helpful\. They took the time to answer my questions and made sure I understood everything before making a decision\. The service was professional, and I never felt pressured to buy anything\. I really appreciate the help and would definitely recommend Bike Mart to anyone looking for a bike or cycling equipment\. Great customer service\!
The love that everyone has for the industry. We're almost like a restaurant kitchen in that we're all, in one way or another, misfits. We're idiots some days, but we all love what we do and pour our heart into our work. We help people as much as we can, we sell good products for higher end riders as well as budget options for those that need their bikes just to get to work. I e never felt more at home, more "with my people" than I have here. We get stoked about the same stuff. We want to learn more and more about new products as they come out. We all give a f&#$ basically. It's really cool.
The service on my bike was fantastic. It looks better than I expected and was completed in the promised timeframe. The cost was extremely reasonable. I'll be sure to continue to service my bike there.
Employee got out front m behind the register on his own and assisted my son in getting a new tube and tire. He explained how to choose the proper tube for the new tire. He was friendly, polite, and quite helpful.
Knowledgable. competent staff always ready to help. For anything not in stock, they can draw on stock from the other store. Or order quickly. For bike sales and service, look no further.
Bike Mart's service department is excellent - they do great work, for a reasonable cost. What puts them over the top, however, is that they have always taken the time to explain to me (1) what they are doing, and (2) what I can do on my own to help maintain my bike. They have been nothing but patient, kind and straightforward.