Huge shoutout to the crew at Dallas Bike Mart! I just picked up my new Specialized Levo 4, and I couldn't be happier with the whole process. The staff and bike mechanics went above and beyond—they took the time to go over all the functionality with me and answered all my questions without rushing. The bike was in absolute mint condition when I took delivery. Excellent service from top to bottom!
I went into to trade my 10 year old road bike for a mountain bike at the Garland location. Seth greeted me and was really nice. He helped me pick out my bike and made sure it was sized right, I'm high end of small and low end of medium. The guy in the service area was very kind and explained the amount I would be given for my trade and why.
Morris was very knowledgable and low pressure. He made sure we understood the options, helped us pick the right bike and advised us on how to care for the battery when charging etc. Morris is now our go to guy when we need a bike or accessory.